Drury Inn & Suites Independence - Kansas City
Ratings
Awards
We are truly honored to be ranked the highest in the brand category for hotels in Forbes list of Best Customer Service 2024. Forbes partnered with HundredX, a data analytics company to survey 201,000 U.S. residents who provided 4.2 million ratings on more than 3,000 brands. Survey participants were asked to rate brands on people, speed, services, and resolution. The top 300 brands made it to Forbes' first-ever list of the Best Customer Service, with Drury Hotels coming in at 56
Amenities
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Internet access
- Laundry service
- Luggage storage
- Voicemail box
Facilities
- Outside caterers allowed
- Space (private)
Business services
- Business center
Recreational activities
- Indoor pool
- Outdoor pool
- Whirlpool
Venue accessibility
- Bus
- Taxi
Distance from airport
35.3 mi. from venue
Parking
- Complimentary parking
- Bus parking
Drury Inn & Suites Independence - Kansas City Meeting Space
Guest Rooms
More
Cancellation Policy
Group cancellation less than 30 days prior to arrival or failure to comply with attrition clause results in a cancellation fee being calculated as a percentage of lost revenue. Individual cancellation is 24 hours prior to arrival.
Facility Restrictions
Check-in time: 3:00 pm Check-out time: 11:00 am Pets Accepted - $35 plus tax cleaning fee per room per day. This is a smoke-free hotel.
Additional Information
Consistently a customer favorite, you'll see Drury Inn & Suites Independence - Kansas City at the top of the list on Trip Advisor.