Drury Plaza Hotel Richmond
Ratings
Awards
We are truly honored to be ranked the highest in the brand category for hotels in Forbes list of Best Customer Service 2024. Forbes partnered with HundredX, a data analytics company to survey 201,000 U.S. residents who provided 4.2 million ratings on more than 3,000 brands. Survey participants were asked to rate brands on people, speed, services, and resolution. The top 300 brands made it to Forbes' first-ever list of the Best Customer Service, with Drury Hotels coming in at 56.
Amenities
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Voicemail box
Facilities
- Onsite restaurant
- Outside caterers allowed
- Pet friendly
- Space (private)
- Wheelchair accessible
Business services
- AV capabilities
- Business center
Recreational activities
- Health club
- Indoor pool
- Outdoor pool
- Whirlpool
Venue accessibility
- Taxi
Distance from airport
20.6 mi. from venue
Parking
- Complimentary parking
Drury Plaza Hotel Richmond Meeting Space
Guest Rooms
Local Attractions
Richmond International Airport
More
The Drury Plaza Hotel Richmond is perfect whether traveling for business or leisure. Guests enjoy free hot breakfast, free snacks and cold beverages at the 5:30 Kickback® and free Wi-Fi throughout the hotel. This Richmond hotel is near the Virginia Museum of Fine Arts, Virginia State Capitol and Lewis Ginter Botanical Garden.
Cancellation Policy
Group cancellation less than 30 days prior to arrival or failure to comply with attrition clause results in a cancellation fee being calculated as a percentage of lost revenue. Individual cancellation is 24 hours prior to arrival.
Additional Information
NOW OPEN! Thank you for considering Drury Hotels to host your/your client next event! Guests will be able to enjoy our best-in-class amenities like our hot breakfast buffet, Wi-Fi and our evening reception featuring hot food and cold beverages that are always complimentary.