The Ballantyne, a Luxury Collection Hotel, Charlotte





About us
Experience Southern hospitality, curated experiences and resort amenities in a distinctive luxury setting at The Ballantyne, set amidst lovely natural green spaces, residences and a business community. The Ballantyne features newly re-designed luxurious guest rooms, 30,0000 sq ft of indoor and outdoor event venues and social spaces and relaxing leisure amenities. Enjoy group activities on property or plan time to escape to the pools or spa. Savor artfully presented, regionally inspired new American cuisine, and sample one of the Carolinas’ largest whiskey collections. Guests enjoy curated experiences like afternoon tea and group experiential dining. The Ballantyne features a collection of elegant ballrooms, professional meeting rooms and outdoor venues. The Ballantyne features engaging group activities, many with charitable ties and is also accessible to the areas premier group recreation facilities like US National Whitewater Center. Enjoy an exclusive group retreat at The Lodge at Ballantyne featuring 35 guest rooms and event venues ideal for small events seeking more privacy, executive retreat atmosphere and training.
Venue Details
Industry Ratings
Awards
Venue Highlights
Amenities
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (urban)
- Voicemail box
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
- AV capabilities
- Business center
- Video conference
- VIP services
- Health club
- Indoor pool
- Outdoor pool
- Spa or salon
- Whirlpool
- Airport shuttle
- Bus
- Taxi
- Dance floor
- Loading dock
- Piano
- Portable heaters
- Portable walls
- Staging area
- AV equipment
- High speed internet
- Onsite AV staff
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (urban)
- Voicemail box
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Need dates
Priority windows that venues prefer for hosting events

Seasonal Availability
Do you want to know if your event is during the high or low season? Check the season availability for this hotel.Meeting rooms
Meeting rooms

Meeting space
Name | Room size | Ceiling height | Max capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Crescent rounds (Cabaret) | Hollow square |
---|---|---|---|---|---|---|---|---|---|---|---|
6,230 sq. ft. 89 x 70 sq. ft. | 16 ft. | 600 | - | 400 | 500 | 600 | 280 | 90 | 280 | 172 | |
2,030 sq. ft. 70 x 29 sq. ft. | 16 ft. | 180 | 60 | 140 | - | 200 | 80 | 46 | 88 | - | |
2,030 sq. ft. 70 x 29 sq. ft. | 16 ft. | 180 | 60 | 140 | - | 200 | 80 | 46 | 88 | - | |
690 sq. ft. 30 x 23 sq. ft. | 16 ft. | 35 | 16 | 30 | - | 45 | 24 | 20 | 24 | - | |
720 sq. ft. 30 x 24 sq. ft. | 16 ft. | 35 | 20 | 30 | - | 48 | 30 | 20 | 24 | - | |
690 sq. ft. 30 x 23 sq. ft. | 16 ft. | 35 | 16 | 30 | - | 45 | 24 | 20 | 24 | - | |
4,260 sq. ft. 60 x 71 sq. ft. | 16 ft. | 400 | 120 | 280 | 360 | 400 | 160 | 92 | 176 | - | |
1,440 sq. ft. 30 x 48 sq. ft. | 16 ft. | 96 | 40 | 60 | 70 | 96 | 54 | 52 | 36 | - | |
2,880 sq. ft. 60 x 48 sq. ft. | 16 ft. | 96 | 40 | 60 | 70 | 96 | - | 52 | 36 | - |
Meeting room floor plans




























































Guest rooms
Location
Getting Here
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Dining
Affiliated organizations (1)
Additional Information
Cancellation Policy
See group contract for event cancellation. Standard hotel cancellation for non-group guests is 2 days prior to arrival.
Additional details
Accolades and Partners AAA Four Diamonds U.S. News & World Report | #1 Best Charlotte Resort American Express Fine Hotels & Resorts Member Internova Member Frosch Travel Member Bonvoy Member
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The Ballantyne, a Luxury Collection Hotel, Charlotte Frequently Asked Questions
Explore frequently asked questions from the The Ballantyne, a Luxury Collection Hotel, Charlotte regarding Health and Safety, Sustainability, and Diversity and Inclusion.
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
The corporate sustainability team can help to offset customers' carbon footprints by contacting Sustainability@marriott.com.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
sustainability@marriott.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Yes, Eliminated straws and stirrers; implemented large format bath amenities
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
N
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Yes, Marriott cares greatly about every guest's experience and takes hygiene and sanitation very seriously. Marriott has established strict standards of cleanliness for all of its hotels that either meet or exceed public health department regulations.
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, Hotels following MI Cleaning Protocals
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Yes, Based on local regulations and guidelines
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
Please visit Marriott.com/Serve360 for the latest progress on Marriott International's community engagement efforts.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
https://www.marriott.com/diversity/diversity-and-inclusion.mi
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
WEGD@marriott.com
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