Hyatt Regency Cartagena
Ratings
Awards
2023 Food Safety Program 2023 – Diversey Consulting 2023 Traveler´s Choice 2023 – Tripadvisor 2023 Friendly Biz Corporativo V.1 – Cámara de la Diversidad 2023 Certificación de Calidad Turística Icontec 2023 Certificación Empresa Top Companies 2023
Amenities
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (ocean or water)
- View (urban)
- Voicemail box
Facilities
- Extended stay
- Onsite catering
- Onsite restaurant
- Onsite security
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Business services
- AV capabilities
- Video conference
- VIP services
Recreational activities
- Health club
- Outdoor pool
- Spa or salon
Venue accessibility
- Bus
- Taxi
Equipment
- Dance floor
- Portable walls
- Staging area
Getting Here
Getting around the bustling city of Cartagena is effortless from our centralized location just minutes away from the Old City. Hyatt Regency Cartagena is located next to the Centro Comercial Plaza Bocagrande, with premier shops, dining options, and a movie theater. When your trip winds to a close, the international airport is just 15 minutes away. Immerse yourself in a modern location that’s home to corporate centers, shops, and conveniently explore Cartagena’s Old City and vast historic treasures World Heritage. Private transportation is available at an additional cost.
Parking
- Complimentary parking
Distance from airport
5.59 mi. from venue
Hyatt Regency Cartagena Meeting Space
Floor Plans
Guest Rooms
Local Attractions
Old City
Convento La Popa
Oceanario Colombia
More
Start your morning with a cup of our famous coffee and explore centuries of history in this world-famous destination. Live a memorable experience in one of our 285 rooms, including 28 suites and 24 residences, enjoy spaces full of natural light and typical characteristics of Colombian culture. After a day of discovering, recharge at Aqoral Spa, dine in one of our two fabulous restaurants, and take a dip in our infinity pools with expansive Caribbean and city views found only at one of Cartagena, Colombia's luxury hotels, the Hyatt Regency Cartagena.
Cancellation Policy
LODGING REDUCTION POLICIES: · From the signing of the contract to 90 days before the event’s date - Up to 20% of the total value of lodging. · From 89 days to 60 days before the event’s date – Up to 15% of the total value of lodging (Including reductions done in previous periods). · From 59 days to 30 days before the event’s date - Up to 10% of the total value of lodging (Including reductions done in previous periods). · From 29 days to the day of the event’s date - No reductions allowed. CANCELLATION POLICIES: · From the signing of the contract to 90 days before the event’s date – 50% of the total value of the contract. · From 89 days to 60 days before the event’s date – 70% of the total value of the contract. From 59 days to the day of the event’s date - 100% of the total value of the contract. Ask for Foods & Beverages reduction and cancellation Policies
Facility Restrictions
At Hyatt Cartagena, we focus on the well-being and satisfaction of our guests, aiming to offer more comfortable, modern, and sophisticated spaces with each visit. For this reason, our space renovation project has become a cornerstone in line with our mission. Enjoy an exquisite breakfast in the comfort of our newly remodeled Kokau Restaurant, located on the 11th floor, and the exclusive services and benefits of the Regency Club located on the 30th floor. Additionally, we want to inform you that from August 2024 through 2025, a decorative screen will be installed on the bay side, without affecting access to the pool. From January 16, 2025, to September 1, 2025, a renovation project will be underway on our 12th floor. Partial and total closures will occur in the area of the 12th floor, where one of the hotel's 3 pools is located, leaving the other 2 pools on the 12A and 14 floors available for your comfort. From November 1, 2024, to September 1, 2025, the hotel lobby will be relocated to the ground floor (floor 0).
Additional Information
The safety and wellbeing of our guests and colleagues is always a top priority. In light of COVID-19 and for precautionary measures, the following services and facilities will be impacted. For inquiries, please contact the hotel directly. COVID Testing - This property has arrangements for on-property COVID-19 testing for a fee, for guests. Learn more Unavailable until further notice - Business center. Limited service available – Food service (reduced capacity, the buffet must be assisted by a colleague. Guests are not allowed to serve by themselves) Bar service (reduced capacity), Pool (maximum capacity of 50 guests at a time) Face coverings - Required in hotel indoor public areas and when moving around in outdoor areas https://www.hyatt.com/en-US/hotel/colombia/hyatt-regency-cartagena/ctgrc