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Riu Cancun

Blvd. Kukulcan Km 9 Manzana 50, Cancun, Mexico, 77500
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Venue Details

ChainRIU Hotels & Resorts
BrandRiu Hotels
Built2003
Renovated2014
Total meeting space-
Guest Rooms-
Venue typeHotel

Industry Ratings

Northstar

Awards

Industry awards
- Delta Vacations Quality Assurance 2019 - HolidayCheck Recommended 2019 - Loved by Guests 2019 - hotels.com - Travelife Gold Award - Tripadvisor Certificate of Excellence 2016 - Tripadvisor Hall of Fame 2011-2015

Amenities

Room features and guest services
  • Internet access
  • Luggage storage
  • View (ocean or water)
Facilities
  • All inclusive
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Rental car service
Business services
  • AV capabilities
Recreational activities
  • Health club
  • Outdoor pool
  • Spa or salon
  • Tennis courts
  • Water sports
  • Whirlpool
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Meeting rooms

Largest room
1,178 sq. ft.
Meeting rooms
3
Second largest room
1 sq. ft.
Standing capacity
60
Seating capacity
70
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Explore Meeting Rooms
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Meeting space

Name
Room size
Ceiling height
Max capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Atlantico
1,178 sq. ft.
-
8.7 ft.
60
30
--
60
40
La Punta (Cocktail semi private)
1 sq. ft.
-
-
40
--
40
--
Corner Bar (Cocktail semi-private)
1 sq. ft.
-
-
40
--
40
--
Beach (Cocktail Private)
1 sq. ft.
-
-
80
--
80
--
Beach (Private Dinner)
1 sq. ft.
-
-
80
-
80
---
Kawachi (Asian Restaurant, Semi private)
1 sq. ft.
-
-
15
-----
La Toscana (Semi private dinner)
1 sq. ft.
-
-
30
-----
Turquesa Steakhouse (Semi -private)
1 sq. ft.
-
-
40
-----
Miramar Restaurant (Buffet semi-private)
1 sq. ft.
-
-
80
-----

Location

Getting Here

Distance from airport 12.43 mi
Parking in the area
Complimentary parking

Additional Information

Facility Restrictions

-Non-smoking environment (Only permitted in designated areas) -Currency exchange in hotel - No US Dollars currency exchange. -Use of gym is restricted to guests over 18 years old. Sports shoes are compulsory when using the gym -All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.

Cancellation Policy

Traditional Groups Cancelation Policies (+10 rooms) -Within 91 days or more prior group's arrival, without penalty. -Between 90 and 61 days prior group's arrival, initial deposit will not be refundable. -Between 60 and 46 days prior group's arrival, group will have 1 night penalty per room. -Between 45 and 31 days prior group's arrival, group will have 2 night penalty per room. -Cancellations 30 days or less prior group's arrival, will apply no refund policy. ** All reductions and cancellations must be requested in writing prior to the cut off dates outlined. Verbal reductions and cancellations shall not be binding ** Traditional Groups Reduction Policies: -Within 61 days or more prior group's arrival , without penalty. -Between 60 and 46 days prior group's arrival, reductions of 25% of the total room block without penalty; 75% of the remaining cancelled rooms will have 1 night penalty per room. -Between 45 and 31 days prior group's arrival, reductions of 15% of the total room block without penalty; 85% of the remaining cancelled rooms will have 2 nights penalty per room. -Reductions 30 days or less prior group's arrival, will apply no refund policy

Additional details

- NO time share! 100% supporters of Travel Agents! - All Inclusive 24 hours - On beachfront - A wide ranging entertainment programme for adults and children offered by RIU's entertainment team - Free WiFi throughout hotel - Main and theme restaurants - 3 swimming pools and infinity pool - Free gym and whirlpool bath

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Riu Cancun Frequently Asked Questions

Explore frequently asked questions from the Riu Cancun regarding Health and Safety, Sustainability, and Diversity and Inclusion.

Sustainable Practices

Please provide comments or a link to any publicly communicated Riu Cancun's sustainability or social impact goals/strategy.
No response.
Does Riu Cancun have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is Riu Cancun and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Riu Cancun's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.

Health and Safety

Were practices at Riu Cancun developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Riu Cancun clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
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