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SO/ Auckland

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SO/ Auckland

67 Customs St Auckland Central, Auckland, New Zealand, 1010

Venue Details

ChainAccor

BrandSofitel Hotels

Built2018

Renovated-

Total meeting space4,801 sq. ft.

Guest Rooms130

Venue typeLuxury hotel

Industry Ratings

Northstar

Awards

Industry awards

2019 Haute Grandeur Excellence Awards for: Best Lifestyle Hotel in Oceania Best New Hotel in Oceania Best Design Hotel in New Zealand Best Luxury Boutique Hotel in New Zealand 2019 World Luxury Hotel Award Winner

Amenities

Room features and guest services

Concierge services
Internet access
Laundry service
Room service
Voicemail box

Facilities

Onsite catering
Onsite restaurant
Wheelchair accessible

Business services

AV capabilities
Business center
Video conference

Recreational activities

Health club
Indoor pool
Spa or salon

Transportation

Airport shuttle
Bus
Taxi
Train

Room features and guest services

Concierge services
Internet access
Laundry service
Room service
Voicemail box

Facilities

Onsite catering
Onsite restaurant
Wheelchair accessible

Business services

AV capabilities
Business center
Video conference

Recreational activities

Health club
Indoor pool
Spa or salon

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Meeting rooms

Total meeting space

4,800.7 sq. ft.

Largest room

2,486.5 sq. ft.

Meeting rooms

Second largest room

1,151.7 sq. ft.

Meeting rooms

Total meeting space

4,800.7 sq. ft.

Largest room

2,486.5 sq. ft.

Meeting rooms

Second largest room

1,151.7 sq. ft.

Explore Meeting Rooms

Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Attendees

Name	Room size	Ceiling height	Maximum capacity	U-Shape	Banquet rounds	Theater	Classroom	Boardroom	Crescent rounds (Cabaret)
18 CARAT	818.1 sq. ft. -	9.5 ft.	60	27	40	60	36	27	32
24 CARAT	882.6 sq. ft. -	9.5 ft.	48	30	60	70	42	30	48
9 CARAT	516.7 sq. ft. -	9.5 ft.	25	18	20	25	24	18	16
The Reserve	269.1 sq. ft. -	9.5 ft.	16	-	10	16	-	12	8
THE VAULT	2,486.5 sq. ft. -	9.5 ft.	145	-	110	145	81	-	96
Waitemata Room	269.1 sq. ft. -	8.2 ft.	25	-	-	-	-	25	-
Social Club Terrace \|	2,260.4 sq. ft. -	-	100	-	-	-	-	-	-
The Grand Reserve	1,151.7 sq. ft. -	9.5 ft.	85	42	70	85	48	42	64
The wine cellar	269.1 sq. ft. -	-	8	-	8	-	-	-	-

Guest rooms

Total guest rooms

130

Total guest rooms

130

Location

Getting Here

Distance from airport

12.43 mi

Distance from airport 12.43 mi

Parking in the area

Paid parking

Valet parking

( NZ$50.00/day )

Additional Information

Additional details

SO/ Auckland's unique design was stylized by the design director, Benny Castle, at New Zealand fashion house, WORLD. Taking a topographical map of Auckland and over inflating the role of volcanoes, our emblem was born. The hypnotic effect it gives lends itself to the experience of walking into the hotel. Imagine, the rest of the world slipping behind as you take your first steps into our decadent lobby. Enjoy moments in the former home of New Zealand’s gold reserve. SO/ Auckland's function space has been revived to bring all of the city's most glamorous meetings and events to life. With 6 bold and creative spaces, meetings & events are tailor-made to make an impact. The contemporary meeting spaces are equipped with cutting-edge technology and personalized service from our SO Ambassadors. Add a unique flair to your next event with SO/ Auckland.

SO/ Auckland Frequently Asked Questions

Explore frequently asked questions from the SO/ Auckland regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated SO/ Auckland's sustainability or social impact goals/strategy.

https://all.accor.com/fr/sustainable-development/index.shtml

Does SO/ Auckland have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.

Yes, Sort hazardous waste & at least 2 types of waste from the following: paper, glass, cardboard or plastic

Diversity and Inclusion

For US hotels only, is SO/ Auckland and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:

Hotel not in the United States

If applicable, could you please provide a link to SO/ Auckland's public report on their commitments and initiatives related to diversity, equity, and inclusion?

https://group.accor.com/-/media/Corporate/Investors/Documents-de-reference/OPT_ACCOR_DEU_2021_MEL_US_300322.pdf

Health and Safety

Were practices at SO/ Auckland developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.

Yes, Diversey was also associated to build the sanitary guidelines. They were consulted on specific topics. Same with Ecolabel

Does SO/ Auckland clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.

Yes, focus on high touch points, room extra desinfection : door knobs, handles, switches, chair, desk, phone, remote control Rearrange furniture?to ensure a minimum distance of 1 meter between each participant (distance may vary upon local regulations)

Please explain, if applicable, the carbon offsetting options you offer to corporations.

Accor today offers Net Zero Carbon calculation to our clients. In partnership with MyClimate.org, our teams work with clients to reduce the footprint of their event and purchase high quality verified carbon credits to balance remaining emissions.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

planet21@accor.com

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

Yes, https://press.accor.com/h1accor-commits-to-global-elimination-of-single-use-plastics-in-guest-experience-by-2022-h1/?lang=en

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

Yes, Action : The hotel receives energy from a 'green' electricity supply.

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

Yes

What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.

Social distancing signage , equiptment spaced out.

Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.

Yes, intensive clean, all surfaces

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

Yes, all linen , robes, towels replaced. All surfaces and touch points wiped.

Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.

Yes, Following government COVID level guideslines social distancing , single server. No buffet, a la carte only (when hotel open)

Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?

Please include a link to your public report on community impact if applicable.

https://solidarity-accorhotels.com/en

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

NA, hotel is not in USA

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

DIVERSITY.INCLUSION.COMMUNICATIONS@accor.com

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