Burj Al Arab
Ratings
Awards
1. World Travel Awards 2018 - Middle East's Leading Luxury Hotel Brand 2018 2. World Travel Awards 2018 - United Arab Emirates's Leading Hotel 2018 3. World Travel Awards 2018 - Middle East's Leading All Suite Hotel 2018 4. Forbes Travel Guide 2018 - Forbes Travel Guide Five-Star Award 2018 5. World Travel Awards 2017 - Middle East's Leading Luxury Hotel Brand 2017 6. World Travel Awards 2017 - United Arab Emirates’ Leading Hotel 2017 7. World Travel Awards 2017 - Middle East's Leading All Suite Hotel 2017 8. Global Traveler's 2017 GT Tested Reader Survey - Best Hotel in the Middle East 9. Restaurant and Bar Design Awards - Ceiling Category - Gold on 27 designed by Keane 10. The Telegraphs ULTRA Awards -Best Hotel in the Middle East 11. The Telegraphs ULTRA Awards - World’s Leading Luxury Hotel 2017 12. AON Awards 2017 - Best Employer in UAE
Amenities
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (ocean or water)
- Voicemail box
Facilities
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Outside caterers allowed
- Rental car service
- Space (outdoor)
- Space (private)
- Wheelchair accessible
Business services
- AV capabilities
- Business center
- Video conference
- VIP services
Recreational activities
- Health club
- Indoor pool
- Outdoor pool
- Spa or salon
- Tennis courts
- Water sports
- Whirlpool
Venue accessibility
- Airport shuttle
- Taxi
Equipment
- Dance floor
- Portable heaters
- Staging area
Distance from airport
15.53 mi. from venue
Parking
- Complimentary parking
- Valet parking
Burj Al Arab Meeting Space
More
Cancellation Policy
CANCELLATION POLICY In the event of cancellation, all deposits will be forfeited in addition to the following charges: Accommodation Block Up to and including 18 months prior to arrival: Holding deposits are non refundable. 18 months to 12 months prior to arrival: Up to 25% of remaining rooms per night reserved may be cancelled without charge. In excess of this amount, a cancellation fee equal to 50% of the rate for any additional rooms cancelled will apply. 12 months to 6 months prior to arrival: Up to 15% of remaining rooms per night reserved may be cancelled without charge. In excess of this amount, a cancellation fee equal to 50% of the rate for any additional rooms cancelled will apply. 6 months to 121 days prior to arrival: Up to 10% of remaining rooms per night reserved may be cancelled without charge. In excess of this amount a cancellation fee equal to 50% of the rate for any additional rooms cancelled will apply. 120 to 61 days prior to arrival: Up to 10% of remaining rooms per night reserved may be cancelled without charge. In excess of this amount a cancellation fee equal to 50% of the rate for any additional rooms cancelled will apply. 60 to 31 days prior to arrival: Up to 5% of remaining rooms per night reserved may be cancelled without charge. In excess of this amount a cancellation fee equal to 100% of the rate for any additional rooms cancelled will apply. 30 days prior to arrival: Full cancellation fees apply for all rooms cancelled within 30 days of arrival. Food, Beverages, & Conferencing In the event of cancellations and/or reduction of food and beverages or function space, the hotel must be notified in writing and it may be necessary to charge a cancellation fee. The amount of any cancellation will be calculated on a percentage basis of the estimated total banqueting revenue based on provisional numbers as noted in this agreement. Holding deposit will be retained and is non-refundable. 12 months - 35% 9 months - 50% 6 months – 75% 121 days – 80% 90 days – 90% 60 days – 100% Food & Beverages prices are based on the contracted number of guests. If numbers drop by more than 20%, prices may be revised.
Additional Information
LOCAL FEES & SERVICE CHARGE FOR ACCOMMODATION Notwithstanding anything to the contrary agreed between the parties, all amounts payable by the Client under this Agreement, whether the amount is paid as an advance payment, a deposit, on a fixed fee basis, or otherwise, are stated exclusive of 7% municipality fee, 10% service charge, Department of Tourism and Commerce Marketing (“DTCM”) tourism dirham fee of AED 20 per Hotel Room per night and 5% VAT For the purpose of this clause, "VAT" means any value added tax or similar consumption tax. LOCAL FEES & SERVICE CHARGE FOR CONFERENCE & EVENTS Notwithstanding anything to the contrary agreed between the parties, all amounts payable by the Client under this Agreement, whether the amount is paid as an advance payment, a deposit, on a fixed fee basis, or otherwise, are stated inclusive of 7% municipality fee, 10% service charge and 5% VAT. For the purpose of this clause, "VAT" means any value added tax or similar consumption tax.