About us
Located within the walled city, the HOTEL NH Cartagena Urban Royal is the only hotel to enjoy a spot on the popular Plaza de los Coches. Also in the square is Cartagena’s most famous landmark – the impressive Torre del Reloj, or clock tower, as well as a number of bars, restaurants and exclusive boutiques. Just 5 minutes’ walk away is the Cartagena de Indias Convention Center. The hotel’s 28 rooms are designed with the modern traveler in mind. All rooms benefit from flat-screen TVs, Wi-Fi and individually-controlled air conditioning. Executive rooms boast stunning views of the square. Relax and enjoy the view from the terrace or take a refreshing dip in the rooftop pool. Worked up an appetite? You can enjoy the traditional flavors of Colombia at the Café del Reloj restaurant, before sampling a cocktail or two from the extensive menu.
Venue Details
Amenities
- Internet access
- Laundry service
- Onsite catering
- Onsite restaurant
- Space (outdoor)
- AV capabilities
- Outdoor pool
- Airport shuttle
- Internet access
- Laundry service
- Onsite catering
- Onsite restaurant
- Space (outdoor)
- AV capabilities
- Outdoor pool
- Airport shuttle
Meeting rooms
Meeting rooms
Guest rooms
Location
Getting Here
Local Attractions
Additional Information
Facility Restrictions
None
NH Cartagena Urban Royal Frequently Asked Questions
Explore frequently asked questions from the NH Cartagena Urban Royal regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Page 107 https://memorianh.com/2020/CONSOLIDATED_NON-FINANCIAL_INFORMATION_STATEMENT_2020.pdf
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
me.ruiz@nh-hotels.com m.garciallorente@nh-hotels.com s.shanabo@nh-hotels.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Yes, Page 111 https://memorianh.com/2020/CONSOLIDATED_NON-FINANCIAL_INFORMATION_STATEMENT_2020.pdf
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
No
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Yes
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
Fitness centers have place hand sanitizer dispenser at the entrance. Moreover, snacks and drinks have been removed and towels are only available at the reception.
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Yes, Fitness centers are for individual use with previous appointment. After each guest our cleaning team sanitize both area and surfaces.
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, Pillows, douverts and their covers, towels, bed linen and bathrobe are removed and place with fresh ones.
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Yes, Restaurant, bars and dining area capacity is based on local regulations.
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
Page 99 TO 104 https://memorianh.com/2020/CONSOLIDATED_NON-FINANCIAL_INFORMATION_STATEMENT_2020.pdf
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
NA
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
me.ruiz@nh-hotels.com m.garciallorente@nh-hotels.com
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