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Compare proposals and book your ideal event spaceMoon Palace The Grand - Cancun





About us
Palace Resorts is pleased to announce a new resort concept located within the signature award-winning property, Moon Palace Cancun. Moon Palace The Grand is poised to become a luxury hotel within the sprawling, AAA Four Diamond resort upon the completion of an ambitious, multimillion-dollar enhancement project. Currently undergoing the 450 million-dollar evolution, which will transform its already luxurious offerings to the highest possible standards, Moon Palace The Grand will offer more spacious and luxurious accommodations, exclusive access to premier dining establishments, the convenience of close proximity to the property’s most astounding attractions, and much more. The resort includes the addition of more than 900 guest rooms, a new expansive lobby, seven outdoor pools, including two adults-only swimming pools with a live DJ spinning poolside beats, five swim-up bars, an elaborate beach club, children’s waterpark, gymnasium, Awe-Spa®, more than 80,000 square feet of meeting and event spaces, a bowling alley with six lanes, ultra-trendy teen lounge, chic nightclub, 16 food and beverage outlets and more. The newly enhanced Moon Palace The Grand will offer more than 80,000 square feet of versatile meeting and event space that seamlessly blend cutting-edge style and convenient functionality. Expected to further elevate the brand’s already unmatched event capabilities, renovation additions will provide Moon Palace The Grand visitors with multiple meeting rooms, a theater with room for nearly 1,000 guests, ballrooms, exhibition areas, outdoor spaces, and more, complete with the industry’s most innovative technology and audiovisual equipment.
Venue Details
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Venue Highlights
Amenities
- Calls (local)
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Voicemail box
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
- AV capabilities
- Business center
- Video conference
- VIP services
- Golf course on grounds
- Health club
- Outdoor pool
- Spa or salon
- Tennis courts
- Water sports
- Whirlpool
- Airport shuttle
- Bus
- Taxi
- Dance floor
- Loading dock
- Piano
- Portable walls
- Staging area
- Calls (local)
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Voicemail box
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible

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Additional Information
Additional details
All Inclusive features: - Private check-in - Meeting space - Setups and private functions - Luxurious accommodations - Wireless Internet access - Fine dining - Top shelf drinks - 24-hr room service - Taxes & gratuities - Unlimited long distance phone calls to Continental US & Canada - Concierge service (extra fee) - Laundry service (Extra fee)
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Moon Palace The Grand - Cancun Frequently Asked Questions
Explore frequently asked questions from the Moon Palace The Grand - Cancun regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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