Hyatt Ziva Cancun, an All-Inclusive Resort
About us
A stunning beachfront resort on the most beautiful strip of Punta Cancun and framed by the Caribbean Sea, Hyatt Ziva Cancun is a playful family escape on Mexico’s Yucatan Coast. Experience the Evolution of All Inclusive™ luxury, where you are inspired to live in the moment. Find your bliss on white sand beaches, and play in the clear-blue waters of the sea. Relax in luxurious suites with balconies and breathtaking ocean views. Indulge your senses at 14 unique restaurants and bars, featuring local and international cuisines. Arrive and relax. A cool towel, a refreshing drink and a warm smile meet you at the doors of paradise. Take it all in. It’s all included, and enveloped with our Service from the Heart™. Hyatt Ziva Cancun offers incredible entertainment and family activities, from theater shows to water sports to tequila tastings and a microbrewery. Designed with inspiring architecture, our spectacular resort offers a village-like atmosphere that connects you to the natural beauty and serenity of Mexico’s coast. Lounge in a beach cabana, sip a margarita and enjoy diving, snorkeling, sailing, and swimming in the Caribbean. Soak up the sun at three cascading infinity pools overlooking the sea, including our pool bar and indulge in the luxury of butler service. Surrounded on three sides by the bluest sea and whitest sand, your most difficult decision is where to lay your towel. Rejuvenate body and soul at the oceanfront spa, with a massage, holistic body treatments, hydrotherapy, a fitness center, and beach palapas. Families love our KidZ Club and interactive Dolphin Encounter in a habitat that supports ocean preservation. And when you want to celebrate or tie the knot in paradise, we offer beautiful indoor and outdoor event spaces, including a ballroom, lush gardens and a beach pavilion. Reconnect with family, indulge in unexpected adventures, unwind in pure relaxation or celebrate your romance.
Venue Details
Industry Ratings
Awards
Amenities
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
- AV capabilities
- Video conference
- VIP services
- Health club
- Outdoor pool
- Spa or salon
- Tennis courts
- Water sports
- Whirlpool
- Airport shuttle
- Bus
- Taxi
- Dance floor
- Portable walls
- Staging area
- AV equipment
- High speed internet
- Onsite AV staff
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Meeting rooms
Meeting rooms
Meeting space
Name | Room size | Ceiling height | Max capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Crescent rounds (Cabaret) |
|---|---|---|---|---|---|---|---|---|---|---|
6,014 sq. ft. 49.5 x 24.3 sq. ft. | 16 ft. | 500 | 130 | 370 | 500 | 500 | 350 | 150 | 280 | |
 Agua | | 1,202 sq. ft. 49.5 x 24.3 sq. ft. | 16 ft. | 100 | 30 | 70 | 100 | 100 | 70 | 34 | 48 |
1,211 sq. ft. 49.5 x 24.3 sq. ft. | 16 ft. | 100 | 30 | 70 | 100 | 100 | 70 | 34 | 48 | |
Aire | | 1,202 sq. ft. 49.5 x 24.3 sq. ft. | 16 ft. | 100 | 30 | 70 | 100 | 100 | 70 | 34 | 48 |
1,202 sq. ft. 49.5 x 24.3 sq. ft. | 16 ft. | 100 | 30 | 70 | 100 | 100 | 70 | 34 | 48 | |
Eter | | 1,202 sq. ft. 49.5 x 24.3 sq. ft. | 16 ft. | 100 | 30 | 70 | 100 | 100 | 70 | 34 | 48 |
1,742 sq. ft. 98.4 x 17.7 sq. ft. | - | - | - | - | - | - | - | - | - | |
657 sq. ft. 36.4 x 18.0 sq. ft. | 12 ft. | 60 | 16 | 40 | 60 | 60 | 30 | 20 | 30 | |
657 sq. ft. 36.4 x 18.0 sq. ft. | 12 ft. | 60 | 16 | 40 | 60 | 60 | 30 | 20 | 30 |
Guest rooms
Location
Getting Here
Hyatt Ziva Cancun, an All-Inclusive Resort Frequently Asked Questions
Explore frequently asked questions from the Hyatt Ziva Cancun, an All-Inclusive Resort regarding Health and Safety, Sustainability, and Diversity and Inclusion.
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please contact your Hyatt corporate account manager to discuss opportunities at the corporate level.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
jessica.schultz@hyatt.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
Equipment configured to accommodate physical distance, capacity limits in place and frequent cleaning of all equipment
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Yes, Frequent disinfecting of all equipment
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, Changed and disinfected after each check out
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Yes, Tables and chairs are appropriately distanced
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
https://about.hyatt.com/en/world-of-care/policies-statements-reporting.html
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Not minoirity owned
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
tyronne.stoudemire@hyatt.com
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