Paradisus Cancun – Reinventing the Experience - Reopening Spring 2026
About us
OFFICIAL ANNOUNCEMENT: TEMPORARY CLOSURE OF PARADISUS CANCÚN FOR RENOVATION Dear Business Partners, As previously communicated last year, we would like to reaffirm that Paradisus Cancún will temporarily close its doors as of June 1, 2025, to undergo an extensive and ambitious renovation. This marks the beginning of an exciting new era for our iconic resort. This transformation will focus on enhancing the in-room guest experience, while maintaining the property's distinctive architecture and preserving the lush natural surroundings that define Paradisus Cancún. Key renovation highlights include: With an investment exceeding $50 million USD, our aim is to align with the latest traveler trends and preferences, while continuing to set the standard as one of Cancún’s premier resorts. We are delighted to announce that we will reopen on April 1, 2026, just in time for Easter, ready to welcome guests to a renewed Paradisus Cancún — thoughtfully refreshed to deliver unforgettable experiences in an atmosphere of relaxed luxury and natural beauty. We deeply appreciate your support and trust throughout this transformation. Our team is fully available to assist with: Relocation of existing reservations Offering alternative accommodations within the Meliá Hotels International portfolio Guests may choose from exceptional nearby alternatives, including: Meliá Casa Maya in Cancún (NEW) Paradisus La Perla – Adults Only in Playa del Carmen Paradisus Playa del Carmen (ideal for families and groups) All options uphold the excellence and distinctive guest experience you’ve come to expect from our brand. We will keep you informed on the renovation progress and share updates along this exciting journey. Thank you for your continued partnership. Warm regards, The Paradisus Cancún Team
Venue Details
Industry Ratings
Venue Highlights
Amenities
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (ocean or water)
- Voicemail box
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (outdoor)
- Space (private)
- Wheelchair accessible
- AV capabilities
- Business center
- VIP services
- Golf course on grounds
- Health club
- Outdoor pool
- Spa or salon
- Tennis courts
- Water sports
- Airport shuttle
- Bus
- Taxi
- Dance floor
- Staging area
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (ocean or water)
- Voicemail box
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (outdoor)
- Space (private)
- Wheelchair accessible
Seasonal Availability
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3 venues
Meeting rooms
Meeting rooms
Meeting space
Name | Room size | Ceiling height | Maximum capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Hollow square |
|---|---|---|---|---|---|---|---|---|---|---|
16,140 sq. ft. 164 x 98.4 sq. ft. | 24.8 ft. | 1750 | - | 1100 | 1884 | 1300 | 850 | 1300 | - | |
2,075 sq. ft. 80.1 x 51.8 sq. ft. | 12.5 ft. | 160 | 45 | 100 | 100 | 160 | 90 | 160 | 45 | |
1,309 sq. ft. 76.8 x 51.2 sq. ft. | 12.5 ft. | 120 | 40 | 80 | 120 | 120 | 60 | - | 45 | |
1,309 sq. ft. 76.8 x 51.2 sq. ft. | 12.5 ft. | 120 | - | 80 | 120 | 120 | 60 | - | 45 | |
546 sq. ft. 25.6 x 21.3 sq. ft. | 11 ft. | 40 | 25 | 25 | 40 | 40 | 20 | - | - | |
542 sq. ft. 22.6 x 24.0 sq. ft. | 11 ft. | 45 | 20 | 35 | 45 | 40 | 25 | - | - | |
456 sq. ft. 31.7 x 14.4 sq. ft. | 12 ft. | 40 | 15 | 35 | 40 | 40 | 20 | - | - | |
456 sq. ft. 31.7 x 14.4 sq. ft. | 12 ft. | 40 | 15 | 35 | 40 | 40 | 20 | - | 20 | |
484 sq. ft. 31.7 x 14.4 sq. ft. | 11.8 ft. | 40 | 15 | 35 | 40 | 40 | 20 | - | 20 |
Meeting room floor plans
Guest rooms
Location
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Paradisus Cancun – Reinventing the Experience - Reopening Spring 2026 Frequently Asked Questions
Explore frequently asked questions from the Paradisus Cancun – Reinventing the Experience - Reopening Spring 2026 regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
NOT APPLICABLE
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
csr@melia.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Yes, The main lines defined by Meliá: Reduce use/dependency through elimination Search for alternatives to plastic Substitution of certain components for another reusable, recyclable, compostable Modification of processes, operation and product design
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
Recalculate capacity. - Guarantee the social distance between machines, marking the new locations with adhesive tape on the floor. - Have only fixed machines. - Eliminate weights, bends, fit balls, mats.
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Yes, Cleaning and disinfection procedure guaranteeing disinfection between machines after use.
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, See full cleaning measures for Stay Safe with Melia Program - https://www.melia.com/covid-19/covid_en.html
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Yes, Separation between tables guaranteeing social distance (according to WHO 4 pax / 10m2 with at least 1 m distance between backrests of chairs and 1.5 m face to face). See Stay Safe program details in https://www.melia.com/covid-19/covid_en.html
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
INTEGRATED ANNUAL REPORT 2020 https://www.meliahotelsinternational.com/en/ourCompany/Documents/Hist%C3%B3ricoInforme/2020%20Integrated%20Annual%20Report_en.pdf
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
INTEGRATED ANNUAL REPORT 2020 https://www.meliahotelsinternational.com/en/ourCompany/Documents/Hist%C3%B3ricoInforme/2020%20Integrated%20Annual%20Report_en.pdf
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
csr@melia.com
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