ME Barcelona

Please explain, if applicable, the carbon offsetting options you offer to corporations.

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.

borja.gonzalez@melia.com

Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?

At Meliá Hotels, we do not have one single use plastics

Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.

We are using innovative technology to make us more efficient, we are committed to using clean energy, and since 2007 we have had an environmental and energy management system (SAVE) that has allowed us to significantly reduce consumption. The SAVE programme allows us to measure consumption and detect opportunities for improvement in all our owned, leased and managed hotels. The CO2PERATE project helps us to optimise energy use in air - conditioning systems with the assistance of artificial intelligence. We use technology to predict the flow of people and the capacity of our spaces to adjust energy use .

Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?

Yes

What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.

Measures according to the Stay Safe Program developed by Meliá Hotels : https://www.meliahotelsinternational.com/en/search-results#k=stay%20safe%20by%20melia

Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.

Measures according to the Stay Safe Program developed by Meliá Hotels : https://www.meliahotelsinternational.com/en/search-results#k=stay%20safe%20by%20melia

Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.

No

Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.

Measures according to the Stay Safe Program developed by Meliá Hotels : https://www.meliahotelsinternational.com/en/search-results#k=stay%20safe%20by%20melia

Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.

No

Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?

Measures according the Stay Safe Program developed by Meliá Hotels : https://www.meliahotelsinternational.com/en/search-results#k=stay%20safe%20by%20melia

Please include a link to your public report on community impact if applicable.

https://www.meliahotelsinternational.com/en/our-company/reputation-sustainability/good-for-the-community

Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.

Meliá Hotels International's certifications and recognitions in Diversity, Equity & Inclusion (DE&I): Queer Destinations Committed Certification; Top Employer Recognition; Diversity Leader by Financial Times;Diversity & Inclusion Award by Fundación Adecco

Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.

borja.gonzalez@melia.com